School of Marketing (SOM)
. Airline Call Centre & Ticket Agent Training
. Airline Cargo Handling Agent Training
. Airport Passenger Handling Agent Training
. Ramp Handling Agent Training
. IATA Foundation in Travel & Tourism with Galileo
. IATA GDS Fares & Ticketing with Galileo
May varies, please refer the official company website.
https://eau.edu.et/
✔ Modern classrooms tailored for aviation business training
✔ Practical labs and simulated service areas
✔ Access to airline ground operations environments
✔ Experienced industry-linked faculty
✔ Support services (English language enhancement, career guidance, student facilities)
International Applicants:
✔ High school completion (minimum requirement)
✔ Minimum of College Diploma / 10+3 Level III Certificate in Social or Natural Science fields from a recognized TVET/College/University
✔ Minimum age: 18 years and above
✔ English language proficiency: Level IV
Local Applicants:
✔ High school completion with a minimum score of 250 and above
✔ Pass mark on remedial program (if applicable)
✔ Age: 18+ years
✔ English language proficiency: Level IV
The School of Marketing (SOM) at Ethiopian Aviation University offers comprehensive aviation industry ground services and marketing training that prepares students for careers in airline customer service, airport operations, cargo logistics, travel consultancy, and airline reservations systems. The program emphasizes practical skills in passenger handling, cargo documentation, airline ticketing, customer relations, problem-solving, and logistics compliance — blending theoretical instruction with real-world application to meet international aviation service standards.